Return Policy
30-Day Money-Back Guarantee
We stand behind the quality of our 3D design courses. If you are not completely satisfied with your course purchase, we offer a full refund within 30 days of your purchase date.
Refund Eligibility
To be eligible for a refund:
- Your refund request must be made within 30 days of the original purchase date
- You must provide a reason for the refund request
- The course must not have been completed in its entirety
How to Request a Refund
To request a refund, please contact us through one of the following methods:
- Email us at talk@premiuminsured.world
- Call us at +1 (800) 290-2414
- Use our contact form
Please include your order number and the reason for your refund request. We will process your refund request within 5-7 business days.
Refund Processing
Once your refund is approved:
- Refunds will be issued to the original payment method used for purchase
- Processing time may vary depending on your payment provider (typically 5-10 business days)
- You will receive an email confirmation once the refund has been processed
Course Access After Refund
Upon approval of your refund, your access to the course materials will be revoked. You will no longer be able to access course videos, downloads, or other materials.
Non-Refundable Items
The following are not eligible for refunds:
- Refund requests made after 30 days from the purchase date
- Courses that have been fully completed
- Certificates of completion that have already been issued
Special Circumstances
We understand that sometimes special circumstances arise. If you have a unique situation that falls outside our standard refund policy, please contact us, and we will review your case individually.
Contact Us
If you have questions about our Return Policy or need assistance with a refund request, please contact us:
Email: talk@premiuminsured.world
Phone: +1 (800) 290-2414
Address: 1035 7 Ave SW, Calgary, AB T2P 3E9, Canada